Managing Enterprise Accounts: The Five-Minute Debrief

Managing Enterprise Accounts: The Five-Minute Debrief is an elearning course that helps you analyze your sales call to discover what worked and what needs improvement. Let’s say you’ve just had a meeting or call. Now you need to debrief. This often seems like a step you can skip to save time. “Oh, I’ll write down the details as soon as I get home.” But each minute that passes, an important piece of the conversation gets lost. So let’s talk about the five-minute debrief and what you need to ask yourself in order to get the most value out of it. Doing this will help you learn what to avoid and what to employ on future calls.

This course is part of our series on Managing Enterprise Accounts. The video includes a downloadable Sales Call Planning Worksheet you can use to strategically record and assess your sales calls. A document summarizing the course material and an online quiz are provided.

•  Implement a simple five-minute debriefing process following your sales call
•  Analyze a sales call to determine what needs improvement
•  Ask specific questions to uncover vital information about your customer